Sony Computer Entertainment America has confirmed that the PlayStation Network outage that began last week was due to hackers illegally infiltrating their systems. As a result, certain PlayStation Network account information was compromised by the hackers, causing Sony to temporarily turn off the PlayStation Network, hire an recognized security firm to investigate the hackers, and rebuild their systems for greater security.
Your information that may have been compromised include your:
- Name
- Adress (city, state, zip)
- Country
- Email Address
- Birthdate
- Password
- Profile Data
- Purchase History
- Billing Address
- Security Question Answers
Sony currently has “no evidence” that credit card information was stolen, but “cannot rule out the possibility”. That said, your credit card number and expiration date may have been obtained (though not your security code).
Sony claims to “have a clear path” to restoring the PlayStation Network services, which they expect to be live again “within a week”. When all is live and well, we suggest you log on to your account and change your password.
Update on PlayStation Network and Qriocity [PlayStation.Blog]